AlecEinhorn

Showing all 13 projects

1. 2024-26 Launching a retail media platform across a grocery networkSolutions Manager, Inmar Intelligence $14Mnew-product revenue

   Inmar needed a new in-store video (DOOH) advertising product for the Wakefern grocery network, inside a retail media program worth $75M a year. I owned it from vendor selection through adoption.

   • Led consultative discovery with retailer and brand stakeholders to surface blockers and shape phased rollout plans.
   • Led a two-vendor RFP across ~300 grocery stores that chose the platform.
   • Launched it across 1,100+ in-store screens reaching 45M+ weekly shoppers.
   • Built the enablement suite in Highspot: playbooks, battle cards, talk tracks, and a training library.
   • Grew beta-product revenue ~20% through segmentation and demos built on retailer first-party data.
   • Enabled a retail partner to sell Inmar's ad solutions through the partner's own website.
   • Ran governance routines and executive reporting for the $75M program.
   • Contributed to joint business plans with Wakefern, working with Nielsen data and Walmart Connect.

   Go-to-marketEnablementRetail media
2. 2023-24 Taking new products to market alongside core sales teamsSenior Global Product Solutions Specialist, Mid-Market, Indeed $2.7Mquarterly target, never missed

   At Indeed, the world's largest hiring platform, I worked as an overlay to the mid-market sales teams: shaping how new products went to market, training the reps who sold them, and selling alongside them to HR, talent acquisition, and marketing leaders. I never missed quota at Indeed.

   • Co-developed GTM strategy with Sales and Product: positioning, adoption goals, launch activation.
   • Supported and trained 100+ mid-market reps at once across five markets in the US and Canada, through live training, webinars, and office hours.
   • Ran 10 demos a week and closed new-product deals directly with SMB CEOs and founders.
   • Prospected and closed net-new logos at $80K+ contract values with HR, People Analytics, and TA leaders.
   • Sold AI products, including AI resume tools and Glassdoor AI employee surveys.
   • Facilitated stakeholder and client forums balancing roadmap priorities with revenue targets.
   • Turned customer feedback into user stories and tickets that shaped the roadmap.

   Go-to-marketEnablementHR-tech
3. 2024-26 Fixing a broken billing processSolutions Manager, Inmar Intelligence ~$750Kprotected across 400+ invoices

   Billing errors were piling up on a beta solution, between what Salesforce reported and what the backend systems billed. With stakeholders across Sales, Finance, and Analytics, I traced the gaps and helped close them.

   • Reconciled 400+ invoices across Salesforce and Oracle ERP, protecting ~$750K.
   • Audited the end-to-end billing process while the billing systems were being rebuilt.
   • Gathered requirements, ran UAT, and wrote process guides for the CPQ to Oracle ERP trigger points, then led the rollout.
   • Resolved chargebacks and billing errors as the subject matter expert for an in-house virtual wallet.
   • Confirmed promotional credits were applied correctly before invoices went out.

   OperationsBillingSalesforceOracle ERP
4. 2024-26 Supporting partners, clients, and sales repsSolutions Manager, Inmar Intelligence $250Kenhancement log advanced with Product

   Partners and clients came to me with portal access questions, launch problems, and product requests. I made sure each one got an answer and that the patterns behind them reached Product.

   • Resolved a high-volume Salesforce Service Cloud case queue within a 48-hour SLA.
   • Provisioned partner accounts, linking every user to the right admin or view-only access.
   • Ran live partner trainings so every partner knew the platform's full capabilities.
   • Surfaced a $250K product enhancement log from partner meetings and advanced it with Product.
   • Filed JIRA tickets with two Product Managers and tested every release before it reached the business.

   Customer experienceService CloudUAT
5. 2021-23 Co-building the AE new-hire onboarding programGlobal Product Solutions Specialist, Indeed $900Kquarterly targets supported

   New account executives were ramping on inconsistent content. With three peers from my department, I helped standardize it, and the work helped earn my promotion.

   • Co-built the AE onboarding program, standardizing ramp content org-wide.
   • Designed and delivered training for SMB sales teams supporting $900K quarterly targets.
   • Ran a recurring training calendar tied to every new product and feature launch.
   • Drove new-hire onboarding and ramp programs that got reps productive faster.
   • Found underperforming segments through KPI and root cause analysis, then drove the fixes.

   EnablementOnboardingTraining design
6. 2021-26 Building the dashboards teams run their day fromIndeed and Inmar Intelligence 12live Salesforce dashboards

   Reps and managers were guessing which accounts to work first. I built reporting that told them.

   • At Indeed, built 12 live Salesforce dashboards with AI tools, fed by APIs I made connecting product KPIs to sales data.
   • Designed conditional reporting that flagged easy upsells and priority accounts for daily planning.
   • Audited product and sales KPIs twice a week, investigating anything off target.
   • At Inmar, built automated KPI dashboards with SQL across multi-source data, saving ~200 hours a year.

   DataSQLAI toolsAPIs
7. 2021-24 Being the escalation channel behind customer serviceGlobal Product Solutions Specialist roles, Indeed Same daycase resolution SLA

   When customer service reps didn't know what to do, the case came to me. I handled the hard ones by phone, email, and portal, and taught the team how to handle them next time.

   • Worked a Salesforce case queue for sales and service reps within a same-day SLA.
   • Called employers directly on hiring event days to fix problems in real time, using 8x8 and RingCentral.
   • Resolved dissatisfied-customer escalations through refunds or reallocating funds to other products.
   • Edited contract terms in Salesforce, cross-checking credits against account-level data.
   • Trained junior specialists and service reps on data feeds, IP setup, search, and ad targeting.

   Customer experienceEscalationsTelephony
8. 2020-24 Running virtual and in-person hiring eventsHire Solutions Specialist and later roles, Indeed 95%employer satisfaction

   Indeed's hiring events had one chance to go right: on the day. I made sure the setup was solid before employers showed up.

   • Troubleshot beta virtual hiring events before launch: 27% faster time-to-hire, 95% employer satisfaction.
   • Partnered with two account executives to sell Indeed Hire, a beta staffing solution, and Indeed Hiring Events against a $60K quarterly quota.
   • Handled 30+ employer calls a day, running 5+ consultative demos a week with account analysis.
   • Ramped new reps on beta products, translating complex product value into clear sales messaging.
   • Confirmed each event showed in search and had a full candidate pipeline.
   • Fixed live technical issues, such as a client VPN blocking Indeed's backend IP addresses.

   Customer experienceEventsDjango
9. 2023-24 Activating Glassdoor premium pages during a mergerSenior Global Product Solutions Specialist, Indeed On timeactivation and delivery

   During the Indeed and Glassdoor merger, client orders for premium company pages crossed two organizations. I made sure each one actually worked when it went live.

   • Partnered with Glassdoor reps to confirm every premium page was fully activated on time.
   • Set up client users by role: admin access for a CMO, limited access for recruiters.
   • Aligned with sales directors on activation timelines so delivery met client expectations.

   Order fulfillmentProvisioningCross-functional
10. 2026 Running full-cycle recruiting across a three-company mergerConsultant (contract), Sunland Asphalt & Construction 3entities merging into one

    I'm a trusted advisor to leadership on a three-entity merger integration. I run full-cycle recruiting across all three companies, from the first candidate call through a completed onboarding.

    • Call candidates, schedule interviews, and keep every candidate's status current for hiring managers.
    • Gather interview feedback from hiring managers, then coordinate next steps across all three entities.
    • Track every new hire's onboarding in an automated Excel tracker, ensuring it finishes accurately and on time.
    • Automate recurring leadership reporting with AI tools and Office Scripts.
    • Write training content and job aids, and configure ATS statuses from stakeholder feedback.

    RecruitingOperationsAutomation
11. 2019 Automating business processes for a logistics companyBusiness Integration Specialist, GlobalTranz ~$1Msaved a year

    At GlobalTranz, a freight logistics company, two departments were passing work between multiple systems by hand. I gathered the requirements, automated the handoff, then taught people how to use it.

    • Gathered business requirements from department heads and translated them for back-end developers.
    • Built an Excel macro automation with a teammate that connected two departments and multiple systems, saving ~$1M a year and reducing reliance on temp staff.
    • Set up Azure monitoring across company systems: heartbeat checks, dashboards, and security alerts.
    • Trained departments from end users to the C-suite on the new workflows.

    AutomationRequirementsAzureTraining
12. 2018-19 Designing software prototypes and user storiesUI/UX Designer, GlobalTranz UI/UXproduct design roots

    Before go-to-market, I designed the products. That habit of starting from the user's side never left.

    • Built live, clickable prototypes that simulated the real software, working with every product manager.
    • Wrote detailed user stories to improve the user experience and guided product managers on operations.
    • Automated how internal and external change requests were managed and distributed.

    UI/UXPrototypingUser stories
13. 2017-20 Consulting for small businessesIndependent Business Consultant, Scottsdale 10,000+contacts migrated for one client

    My first practice: selling and delivering end-to-end solutions to small-business owners.

    • Generated leads for a chiropractic practice by building its website, social media accounts, and SEO.
    • Set up a LAN server, replaced hardware, and delivered a full office setup for a homebuilder.
    • Simplified spreadsheet formulas for a wealth management firm, importing 10,000+ contacts across 20 fields while following FTC rules.
    • Designed logos, business cards, and email signatures for a marketing group and the wealth management firm.

    ConsultingWebITData

1. Apr 2026 - PresentConsultant (contract)
   Sunland Asphalt & ConstructionRemote
2. Oct 2024 - Jan 2026Solutions Manager, MarTech Division
   Inmar IntelligenceRemote
3. Jan 2023 - Jun 2024Senior Global Product Solutions Specialist
   Indeed, Mid-MarketRemote
4. Jul 2021 - Jan 2023Global Product Solutions Specialist
   Indeed, Mid-MarketRemote
5. Apr 2020 - Jul 2021Hire Solutions Specialist
   Indeed, Mid-MarketRemote
6. Jul 2017 - Apr 2020Independent Business Consultant
   Self-employedScottsdale, AZ
7. Feb 2019 - May 2019Business Integration Specialist
   GlobalTranzScottsdale, AZ
8. Aug 2018 - Feb 2019UI/UX Designer
   GlobalTranzScottsdale, AZ